Lean Academy Communication Tool

TME European Learning & Development v1 September 2012

Workbook guide

De Excel-pack is vertaald naar dezelfde online survey, scorelogica, grafiek en stijlkaarten.

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Workbook contents

  1. Cover page
  2. Table of contents
  3. Instructions to complete the survey
  4. The survey
  5. The communication style graph
  6. The Driver communication style information card
  7. The Socializer communication style information card
  8. The Analyzer communication style information card
  9. The Empathizer communication style information card

How to complete

  1. Read the instructions carefully.
  2. Complete all 26 forced-choice scoring rows.
  3. Check the graph and discover your preferred communication style.

Communication style graph

Assertiveness x expressiveness

  • Low assertiveness score to High assertiveness score
  • Low expressiveness score to High expressiveness score

Score logic from Excel

1

Each row must total 3 points across the two opposite statements.

2

The assertiveness score is the total of assertiveness rows divided by 3.

3

The expressiveness score is the total of expressiveness rows divided by 3.

4

Scores are rounded to one decimal place, matching the workbook graph.

Information cards

High assertiveness, low expressiveness

Driver

Action-oriented, direct, fast-paced, and focused on outcomes.

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High assertiveness, high expressiveness

Socializer

Energetic, persuasive, idea-rich, and comfortable taking visible space.

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Low assertiveness, low expressiveness

Analyzer

Precise, systematic, fact-oriented, and comfortable with structure.

Read card

Low assertiveness, high expressiveness

Empathizer

Collaborative, patient, relationship-aware, and attentive to others' needs.

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